Shipping and returns
- Processing
- Ready-to-ship pieces are prepared within 2 to 4 business days. Custom orders follow the atelier timeline confirmed after your request.
- Delivery
- Global shipping is available. Delivery speed and final duties can vary by destination, carrier, and customs review.
- Returns
- Unworn ready-to-ship items may be requested for return within 7 days of delivery. Items must be in original condition with packaging and tags.
- Custom work
- Personalized and made-to-measure pieces are final sale unless there is a verified production fault. We review every concern carefully.
SUPPORT
Need help with an order?
Send your order number, delivery country, and concern through the contact page. The atelier team will guide the next step.
