Gacket specializes in premium-quality jackets inspired by global fashion trends. Our collection blends street style, comfort, and durability with eco-conscious materials.
2. Are your jackets eco-friendly?
Yes. Sustainability is a core part of our brand. We use eco-responsible materials and avoid unnecessary plastic to reduce our environmental impact while maintaining premium quality.
3. Where do you ship?
We currently ship to the USA, UK, and selected international locations. Available shipping options will appear at checkout based on your location.
4. How long does delivery take?
Delivery times vary by region:
USA: 5–8 business days
UK: 6–10 business days
International: 7–14 business days
Please note delivery times are estimates and may vary due to customs or courier delays.
5. Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.
6. What is your return and refund policy?
We accept returns within 7 days of delivery, provided the item is unused, unworn, and in its original condition. Please visit our Return & Refund Policy page for full details.
7. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, contact us within 48 hours of delivery at support@gacket.com with photos. We’ll resolve the issue as quickly as possible.
8. How do I choose the right size?
Each product page includes a size guide to help you select the perfect fit. If you’re unsure, feel free to contact our support team before placing your order.
9. Do you offer exchanges?
Yes. Exchanges are available for size or product issues, subject to stock availability. Shipping costs may apply.
